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Otis Molinary
Belleview
Erstellt am Donnerstag, 13. Oktober 2016 05:08
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Norfolk
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Plano
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Sioux Falls
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Allentown
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Warwick
Erstellt am Mittwoch, 12. Oktober 2016 03:15
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Beltsville
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Pullman
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Cincinnati
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Rosenberg
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Jacksonville
Erstellt am Dienstag, 11. Oktober 2016 11:14
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London
Erstellt am Dienstag, 11. Oktober 2016 06:28

UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE

January 3, 2016

**
HND Assignment
Help
UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE
UNIT 14: MANAGING FINANCIAL RESOURCES
IN HEALTH AND SOCIAL CARE
UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE

UNIT 14:
MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE
Unit 14: Managing Financial Resources in
Health
and Social Care
Unit code: R/601/1615
QCF level: 4
Credit value: 15

Get Assignment help for this
assignment at hndassignmenthelp@gmail.com
UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL
CARE
• Aim
The aim of the unit is to enable the health and social care manager to develop understanding of
how to control their expenditure against fixed budgets.
UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND
SOCIAL CARE
• Unit abstract
This unit will equip the health and social care manager with the knowledge and
understanding needed to monitor costs, make predictions, evaluate the process of effective control of resource
allocation, including shortfalls, and make recommendations for expenditure. Most importantly, it will
emphasise the key factors of both efficiency and effectiveness.
UNIT 14: MANAGING FINANCIAL RESOURCES IN
HEALTH AND SOCIAL CARE

HND Assignment Help
Health and social care managers need to understand the role of
planning in the management of financial budgets and the importance of monitoring and managing expenditure.
This unit is most appropriate for those who hold responsibilities for managing budgets in a health or social
care workplace or who have access to financial information and processes within an organisation. The unit is
designed to develop knowledge, skills and understanding in the key areas and covers how systems and processes
for managing financial resources influence a specific service for individuals.
• Learning outcomes
On
successful completion of this unit a learner will:
• Understand how systems are used to manage financial
resources in health and social care

• Understand the role of planning in the management of health and
social care budgets

• Understand the importance of monitoring budget expenditure in health and social
care organisations

• Understand how systems and processes for managing financial resources influence
health and social care services
BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in
Health and Social Care – 65
Issue 1 – May 2010 © Edexcel Limited 2010


UNIT 14: MANAGING
FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE

Unit content
• Understand how systems are used to manage
financial resources in health and social care

Costing and business control systems: costs, income,
cost-benefit analysis, expenditure, budget, capital, cost control, cost centre; outsourcing, competitive
tendering, forecasting, profit, break even; basic software for monitoring financial information within an
organisation
Information: business costs eg people, equipment, finance, buildings, consumable items,
administration; income streams; trends and external influences eg changes in policy, competitive factors,
legal requirements
Regulatory requirements: legislation and codes of practice, audit, accountability,
policies
Systems: sources of income, how budgets are set, administration of budgets, cost centres,
accountabilities, audit requirements
• Understand the role of planning in the management of health and
social care budgets
Diverse sources of income: public, private, voluntary; local, national
Influences on
resource availability: funding priorities, agency objectives and policies, private finance, outsourcing,
inter-agency partnerships, government policies, geography, type of service
Types of budget: cost centre,
project management, outsourcing contract
Decisions about expenditure: environmental analysis,
accountabilities, priorities, short-, medium- and long-term planning; cost-benefit analysis; financial risk,
project management

• Understand the importance of monitoring budget expenditur in health and social care
organisations

Information for monitoring expenditure: cash flow, controlling costs, spreadsheet data,
training needs

Financial shortfalls: priorities, virement, reserve funds, alternative external income
sources; implications for individuals within the service

Suspected fraud: analysing financial information
for reliability, validity and sufficiency; reporting, evidence of fraud

66 BH023333 – Edexcel BTEC
Levels 4 and 5 Higher Nationals specification in Health and Social Care
– Issue 1 – May 2010 © Edexcel
Limited 2010


UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE
• Understand how
systems and processes for managing financial resources influence health and social care services

Financial
decisions: responsibility for decision making, information available, sources of income, priorities etc


Relationship between service delivery, costs and expenditure: cost-benefit, pricing policies, purchasing
arrangements

Impact on individuals: quality of service, access to service

Recommendations: options
available, supporting evidence, information to be presented for discussion by financial decision
maker
BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care
– 67
Issue 1 – May 2010 © Edexcel Limited 2010


UNIT 14: MANAGING FINANCIAL RESOURCES IN
HEALTH AND SOCIAL CARE
Learning outcomes and assessment criteria

Learning outcomes Assessment criteria
for pass
On successful completion of The learner can:
this unit a learner will:

LO1
Understand how systems are 1.1 explain the principles of costing and business control
used to manage
financial systems
resources in health and 1.2 identify information needed to manage financial
social
care
resources

1.3 explain the regulatory requirements for managing
financial
resources
1.4 evaluate systems for managing financial resources in a
health or care
organisation

LO2 Understand the role of 2.1 discuss the diverse sources of income that may
be
planning in the management encountered in health and social care
of health and social
care 2.2 analyse the factors that may influence the availability of
budgets
financial resources
in health and social care

organisations
2.3 review different types of budget expenditure in
health
and social care organisations
2.4 evaluate how decisions about expenditure are
made
within a health or social care organisation

LO3 Understand the importance 3.1 explain how
financial shortfalls can be managed
of monitoring budget 3.2 explain the actions to be taken in the event
of suspected
expenditure in health and
fraud
social care
organisations

3.3 evaluate budget monitoring arrangements in a health or
social care
organisation

LO4 Understand how systems 4.1 identify information required to make financial
decisions
and processes for managing relating to a health and social care service
financial resources
influence 4.2 analyse the relationship between a health and social
health and social care
care
service delivered, costs and expenditure
services.

4.3 evaluate how financial considerations
impact upon an
individual using the health and social care service
4.4 suggest ways to improve the
health and social care
service through changes to financial systems and
processes.



68 BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care

Issue 1 – May 2010 © Edexcel Limited 2010


UNIT 14: MANAGING FINANCIAL RESOURCES IN HEALTH AND
SOCIAL CARE
Guidance
Links

This unit has links with, for example
• Unit 13: Managing Human Resources
in Health and Social Care

• Unit 27: Managing Quality in Health and Social Care.

This unit also has
links with the National Occupational Standards in Health and Social Care. See Annexe B for mapping.

This
unit also has links with the National Occupational Standards in Leadership and Management for Care Services.
See Annexe C for mapping.

Essential requirements

It will be necessary for tutors to advise learners
about the scale of service to be investigated for learning outcome 4. The service will encompass several cost
centres but, for a large organisation, must focus on an appropriate local dimension sufficient to enable
learners to meet the requirements of the unit.
Employer engagement and vocational contexts

Learners will
benefit from discussion of different systems and practices within their experience in health and social care.
It will be necessary to draw on information from health and social care organisations in order to meet the
assessment criteria.
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james marks
London
Erstellt am Dienstag, 11. Oktober 2016 05:41

UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL CARE

January 3, 2016

**
HND Assignment
Help
UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL CARE
UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH
AND SOCIAL CARE
Unit 13: Managing Human Resources in
Health and Social Care
Unit code: A/601/1611
QCF
level: 4
Credit value: 15

Get Assignment help for this assignment at
hndassignmenthelp@gmail.com
UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL CARE
• Aim
The aim of
this unit is to enable the learner to understand the processes involved in the recruitment, management and
development of people in the health and social care workplace.
UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH
AND SOCIAL CARE
• Unit abstract
In this unit learners will investigate the processes involved in the
management of individuals in the health and social care workplace. This not only includes the recruitment of
the most appropriate personnel but importantly the support of employees in carrying out their work effectively
in teams and developing their knowledge and skills so that they can contribute to the delivery of a quality
service. Learners will contextualise these elements within the relevant legal and policy frameworks. In
addition, learners will explore the influence of management style and organisational factors on the
effectiveness of teams.

HND Assignment Help
This unit is particularly appropriate for learners who have
experience of leadership and management of work groups, including involvement in the recruitment of
staff.
• Learning outcomes
On successful completion of this unit a learner will:
• Understand processes
for recruiting individuals to work in health and social care
• Understand strategies for building effective
teams for working in health and social care
• Understand systems for monitoring and promoting the
development of individuals working in health and social care
• Understand approaches for managing people
working in health and social care.

UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIALCARE
Unit
content
• Understand processes for recruiting individuals to work in health and social care
Factors for
planning recruitment: succession planning; change (organisational, policy, use of services, work roles, local
circumstances); defining human resource requirements eg full-time, part-time; job description and person
specification eg qualifications, experience, personal attributes; advertising; vacancies; career progression
opportunities; training and development needs
Legislative and policy frameworks: relevant and current
legislation, codes of practice and policies (relating to worker rights, health and safety, diversity,
anti-discriminatory practice, care standards, protection of vulnerable people) relevant and current
legislation, codes of practice and policies (relating to worker rights, health and safety, diversity,
anti-discriminatory practice, care standards, protection of vulnerable people)
Selection of best individuals:
shortlisting applicants, models of selection eg interview, audition, psychometric assessment, assessed task;
involvement of stakeholders eg members of team, service users, external stakeholders
• Understand
strategies for building effective teams for working in health and social care
Theories on behaviour ingroups:
formation of groups; group dynamics eg theories of Belbin, Tuckman, Woodcock, Gross, McClelland
Types of
team: formal, informal; work groups, multi-disciplinary teams, inter-agency, project groups
Influences on
effective teamworking: team purpose, empowerment of team, leadership, individual priorities/roles, team
morale
• Understand systems for monitoring and promoting the development of individuals working in health
and social care
Performance of individuals: monitoring systems eg observation, appraisal, periodic review,
achievement of successful outcomes, use of targets, benchmarks, feedback from others
Training and
development: identifying individual needs eg monitoring performance, career development planning, changing
personal circumstances
Effectiveness of systems: benefits and limitations for individuals, teams, users of
health and social care services, organisational requirements
Strategies for promoting continuing development:
achieving competence (against occupational standards); training versus education; partnerships; compliance
with external requirements eg care standards, professional registration; dedicated allocation of resources;
use of external kitemarks eg Investors in People; implementing a staff development training plan (in-house
training, using supervision and appraisal, external courses, action-centred learning, lifelong learning,
coaching and mentoring, assessing competence)

UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL
CARE
• Understand approaches for managing people working in health and social care
Theories of leadership:
transactional, transformational, emotional intelligence; theories proposed by eg Fiedler, Vroom and Yetton,
Mintzberg, Handy, Goleman
Management of working relationships: influence of management style, emotional
intelligence, organisational structure; leadership versus management; contingency management (best-fit),
role-modelling, effective communication, team building, constructive feedback, shared values; accountability
(monitoring and assessing performance, communicating decisions, disciplinary and grievance procedures)
Own
development: attributes (confidence, skills competencies, knowledge and understanding); qualifications; career
development; ability to work with change

UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL
CARE
Learning outcomes and assessment criteria

Learning outcomes Assessment criteria for pass
On
successful completion of The learner can:
this unit a learner will:

LO1 Understand processes
for 1.1 explain the factors to be considered when planning the
recruiting individuals to
work recruitment of individuals to work in health and social
in health and social
care care
1.2 explain how relevant legislative and policy frameworks
of the home country
influence the selection, recruitment
and employment of individuals
1.3 evaluate different
approaches that may be used to
ensure the selection of the best individuals for work in
health and
social care

LO2 Understand strategies for 2.1 explain theories of how individuals interact in
groups in
building effective teams for relation to the types of teams that work in health and
working
in health and social social care
care 2.2 evaluate approaches that may be used to
develop

effective teamworking in health and social care

LO3 Understand systems
for 3.1 explain ways in which the performance of individuals
monitoring and promoting working in health
and social care can be monitored
the development of 3.2 assess how individual training and development
needs
individuals working in health
can be identified
and social
care

3.3 analyse different strategies for promoting the continuing
development of
individuals in the health and social care
workplace

LO4 Understand approaches for 4.1 explain
theories of leadership that apply to the health
managing people working in and social care
workplace
health and social care. 4.2 analyse how working relationships may be
managed

4.3 evaluate how own development has been influenced by
management approaches
encountered in own
experience.

UNIT 13: MANAGING HUMAN RESOURCES IN HEALTH AND SOCIAL
CARE
Guidance
Links
This unit has links with, for example:
• Unit 14: Managing Financial Resources in
Health and Social Care
• Unit 25: Influences on Health and Social Care Organisations
• Unit 28: Managing
Quality in Health and Social Care.
This unit also has links with the National Occupational Standards in
Health and Social Care. See Annexe B for mapping.
This unit also has links with the National Occupational
Standards in Leadership and Management for Care Services. See Annexe C for mapping.
Essential
requirements
Learners must be provided with current legislative requirements relating to employment. Learners
must also have access to texts on management theory relating to team building, management styles and
leadership.
Employer engagement and vocational contexts
It will be imperative for learners to use their work
experience as a case study for the purpose of assessment, investigating the recruitment practice and policies
of the organisation in which they have been working.
It would be beneficial for learners to share their
findings with peers through presentations to aid the learning process.
HND Assignment help is pioneer in the
human resource management assignment help services and we offer coursework help with 100% unique content,
quality content by adopting required theories & concepts. Our experts have PhD in various fields so that
the students can get their assignment with quality work for attain A++ grades in their work. We are having 7
years of experience for offering assignment help for marketing assignment help,management assignment help,
economics assignment help, finance assignment help, Accounting assignment help, operation assignment help and
others. For assignment help you can contact us at hndassignmenthelp@gmail.com
HND Assignment help is leading
and most trusted assignment help service providing range of services for the different subjects but the major
area of focus for the organization is HND Assignments. HND in the higher national diploma being offered by the
various universities across the world and highest number of students pursue their HND from United Kingdom. HND
Assignment help is working with the students in UK since last 7 years for helping them in their HND
assignments. We provide help for various HND subjects like HND in business management, HND in travel &
tourism management, HND in hospitality management, HND in accounting management, HND in human resource
management, HND in law and HND in health and social care etc. Our experts have long experience in writing HND
Assignments and they themselves are HND holder from the top notch Universities in United Kingdom. So, we are
the best place to get your HND assignments. Contact us at hndassignmenthelp@gmail.com.

 
Noriko Codling
Clear Spring
Erstellt am Dienstag, 11. Oktober 2016 02:43
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London
Erstellt am Sonntag,  9. Oktober 2016 14:26

Unit 11 The Role of Public Health in Health and Social
Care


**


Uncategorized
Unit
11: The Role of Public Health in Health
and Social Care
Unit code: H/601/1604
QCF level: 4
Credit
value: 15

• Aim
The
aim of this unit is to raise learners' awareness of factors influencing
public
health and the different approaches taken to reduce incidence of disease and
illness in
communities.
• Unit abstract
The
unit requires learners to investigate the roles of different agencies
working
within communities to reduce the incidence of disease and illness. They will
investigate infectious
and non-infectious diseases that are widespread in their
own country and analyse the effectiveness of
strategies that are in place to
control the incidence of disease. Regional, national and
international
perspectives and priorities will be considered. This will be followed by
investigating the
health and social care provision that is available and then
analysing factors that influence the wellbeing of
individuals within a care
setting.
• Learning outcomes
On successful completion of this unit a
learner
will:
1 Understand
different approaches and strategies used to measure, monitor and control
the
incidence of disease in communities
2 Be
able to investigate the implications of illness and
disease in communities for
the provision of health and social care services
3 Understand
the factors
influencing the health and wellbeing of individuals in health or
social care settings.



BH023333 –
Edexcel
BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care
– 49
Issue 1 –
May 2010 ©
Edexcel Limited 2010



UNIT 11: THE ROLE OF PUBLICHEALTH IN HEALTH AND SOCIAL
CARE


Unit content

1 Understand
different approaches and strategies used to measure, monitor and
control the
incidence of disease in communities
Roles of different agencies:
local, national, international
agencies eg local authorities, health trusts,
government, European Union, World Health Organization,
voluntary organisations
Epidemiology:
incidence (geographical distribution, incidence rates, trends);
vulnerable groups;
causes; spread and controls
Infectious disease:
one of eg influenza, food/water borne
infections, HIV/AIDS, a childhood illness,
tuberculosis, MRSA
Non-infectious disease:
one of eg malignant
disease, cardiovascular diseases obesity, asthma
Statistical data: graphical, numerical, tabular;
probabilities, incidence
rates, trends
Approaches and
strategies: surveillance, screening, immunisation,
education,
legislation, social welfare, environmental controls
2 Be
able to investigate the
implications of illness and disease in communities for
the provision of health and social care
services
Priorities
and approaches:
prevention, treatment, palliative care, remedial
care
Relationship:
planning, facilities, expertise, partnership working, funding, individual
versus public
good
Lifestyle
choices:
diet, exercise, substance use, work culture, relaxation
3
Understand the
factors influencing
health and wellbeing of individuals in health or social care settings
Priorities:
factors eg safety
and security, mobility, diet, hygiene, intellectual, social, emotional needs
Strategies,
systems
and policies: organisation of service provision, quality
of provision, choices, complaints policies,
partnerships, involvement of
friends and family
Activity to encourage
behaviour change: education, physical
exercise, games,
consultation exercises (eg focus group), input from specialists



50 BH023333

Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and
Social Care

Issue 1 – May
2010 © Edexcel Limited 2010



UNIT 11: THE ROLE OF PUBLICHEALTH IN HEALTH AND SOCIAL
CARE


Learning outcomes and assessment criteria

Learning outcomes Assessment criteria
for pass
On
successful
completion of The learner can:
this unit a learner
will:

LO1
Understand
different 1.1 explain the roles of different
agencies in identifying
approaches and
strategies levels of health and disease in
communities
used to measure, monitor 1.2 explain, using
statistical data, the
epidemiology of one
and control the incidence of
infectious and one
non-infectious
disease that is
disease in communities
widespread in their own
country

1.3 evaluate the effectiveness of
different approaches and
strategies to control
the incidence
of disease in
communities

LO2 Be able to
investigate the 2.1 use relevant
research to determine
current priorities
implications of illness and and approaches to the provision
of
services for people
disease in communities for with disease or illness
the provision of health
and 2.2 explain the relationship between the
prevalence of
social care services
disease and
requirements of services
to support

individuals within the health and
social care
service
provision
2.3 analyse the impact of current
lifestyle choices on future
needs for
health and social care
services

LO3 Understand the
factors 3.1 assess the health and
wellbeing
priorities for individuals
influencing health and in a particular health or social
care
setting
wellbeing of individuals in 3.2 evaluate the effectiveness of
strategies, systems and
health
or social
care settings.
policies in a health or social care
setting

3.3 discuss
changes that could be made
to improve the
health and wellbeing of individuals
in a health or
social
care setting
3.4 evaluate an activity that has been
implemented to
encourage
behaviour change for
maximising health for
individuals in a health or social
care setting.





BH023333 – Edexcel
BTEC Levels 4 and 5 Higher Nationals specification in Health and Social
Care
– 51
Issue 1 – May 2010 ©
Edexcel Limited 2010



UNIT 11: THE ROLE OF PUBLICHEALTH
IN HEALTH AND SOCIAL CARE


Links
This unit has links
with, for example:
• Unit
15: Psychology
for Health and Social Care
• Unit
16: Understanding Specific Needs in Health and Social Care

Unit
18: Complementary Therapies
• Unit
19: Contemporary Issues in Health and Social Care

Unit
23: Employability Skills
• Unit
28: Work-based Experience.
This
unit also has links with
the National Occupational Standards in Health and
Social Care. See Annexe B for
mapping.
Essential
requirements
This
unit will require input from health-related professionals with
understanding
and experience of health promotion, epidemiology and related work.
Employer engagement
and
vocational contexts
Input from specialists in public and environmental health
would be beneficial. Access to
local health plans and records would be useful
as well as access to national and international statistics on
the incidence of
diseases and disorders.
Learners
could also have access to work experience which would
enhance their experience
and access to information required for this unit.





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Erstellt am Sonntag,  9. Oktober 2016 13:22

Unit 10 Safeguarding in Health and Social
Care


**

Uncategorized
Unit
10: Safeguarding in Health and
Social Care
Unit code: L/601/1600
QCF level: 4
Credit
value: 15

• Aim
The
aim of this unit is to enable learners to develop an understanding of
the
factors of abuse, and study the working practices and strategies to reduce and
prevent its
occurrence.
• Unit abstract
The
unit enables learners to understand the different types of abuse that can
occur
within the community. Learners will study the signs of abuse and factors that
can contribute towards
individuals being vulnerable. This will be followed by
identifying legislation and policies that are in place
and how professionals
work within the guidelines and professional standards to safeguard both
practitioners
and users of health and social care services.
Learners
will consider the multi-agency approach and look at
the strategies that are in
place for all health and social care professionals to work together to
minimise
occurrences of abuse in health and social care contexts. Finally learners will
consider the
effectiveness of these working practices and strategies.
• Learning outcomes
On successful completion of
this unit a
learner will:
1
Understand
the factors that contribute to the incidence of abuse and
harm to self and
others
2 Understand
current legislation, policy and professional involvement
regarding abuse in
health and social care contexts
3
Understand working practice and strategies
used
to minimise abuse in health and social care contexts.



BH023333 – Edexcel
BTEC Levels 4 and 5 Higher
Nationals specification in Health and Social Care
– 45
Issue 1 – May 2010 ©
Edexcel Limited
2010



UNIT 10: SAFEGUARDING INHEALTH AND SOCIAL CARE


1
Understand the factors that
contribute
to the incidence of abuse and harm to self and others
Different types of
abuse:
physical,
emotional, sexual, neglect, financial Different types of self-harm:
self-inflicted wounds, drugs and
alcohol
Signs of abuse and self-harm:
inappropriate bruising, burns, scalding, malnourishment, low
self-esteem,
emotional withdrawal, neglect, other risk factors
Individuals
vulnerable to abuse: children,
young people, people with
learning disabilities, people with mental health issues, elderly people,
people
with dementia
Individual
factors: self-esteem, identity, gender, previous abuse,
relationships, drug and
alcohol abuse, type of family background, mental
health issues, psychological basis of abuse
Contexts
and
relationships where abuse may occur: home, community,
residential care, institutional care, relationships
involving power,
caring relationships, within the family, domestic violence
Social factors:
health,
housing, education, poverty, social exclusion and disadvantage, networks
of
support
Cultural
factors:
ethnicity, discrimination, religion
2 Understand
current legislation,
policy and professional involvement regarding abuse in
health and social care contexts
Legislation and
policy initiatives:
national, regional and local policies; professional standards and
guidance as
appropriate; individual rights; Fraser guidelines
Range
of professionals: range of professionals from health
and
social care including social workers, social service staff, National
Society for the Prevention of
Cruelty to Children (NSPCC), health professionals
3
Understand working practice and
strategies used to
minimise abuse in health and social care contexts
Working
practices: written and oral communication, use of
ICT in sharing
information between professionals, anti-oppressive practice,
anti-discriminatory practice,
thresholds, risk factors, risk predictions, framework
of assessment, identifying children in
need
Strategies:
working in partnership with users of health and social care services,
between
professionals and within organisations, decision-making processes and
forums, safeguarding children
boards, the ‘at risk' register, area child
protection committee, organisational policies and
training



46 BH023333
– Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health
and
Social Care

Issue 1 – May 2010 © Edexcel Limited 2010



UNIT 10: SAFEGUARDING
INHEALTH AND SOCIAL CARE


Learning outcomes and assessment criteria

Learning outcomes Assessment
criteria
for pass
On successful
completion of The learner can:
this unit a
learner
will:

LO1 Understand the
factors that 1.1 explain why particular individuals
and
groups may be
contribute to the incidence vulnerable to abuse and/or harm to
self and others
of abuse
and harm to self 1.2 review risk factors which may lead
to incidence of abuse
and others
and/or
harm to self and others

1.3 analyse the impact of social and
cultural factors on
different
types of abuse and/or harm
to self and others

LO2 Understand
current 2.1 analyse the strengths
and weaknesses
in current
legislation, policy and legislation and policy relating to
those vulnerable
to
professional involvement abuse
regarding abuse in health 2.2 explain how key professionals
are
involved in the
and social care contexts
protection of individuals and groups
vulnerable to
abuse


LO3
Understand working practice 3.1 explain existing working practices
and
strategies
and strategies used to designed to minimise abuse in health
and social care
minimise abuse
in
health and contexts
social care contexts. 3.2 evaluate the effectiveness of
working practices
and

strategies used to minimise abuse in
health and social
care contexts
3.3 discuss
possible improvements to
working practices and
strategies to minimise abuse in
health and social
care
contexts.




BH023333 – Edexcel
BTEC Levels 4 and 5 Higher Nationals specification
in Health and Social Care
– 47
Issue 1 – May 2010 ©
Edexcel Limited 2010



UNIT 10:
SAFEGUARDING INHEALTH AND SOCIAL CARE


Guidance

Links
This unit has links
with, for example:

Unit
1: Communicating in Health and Social Care Organisations
• Unit
2: Principles of Health and
Social Care Practice
• Unit
9: Empowering Users of Health and Social Care Services

Unit
16: Understanding Specific Needs in Health and Social Care
• Unit
19: Contemporary Issues in
Health and Social Care.
This
unit also has links with the National Occupational Standards in Health
and
Social Care. See Annexe B for mapping.
This
unit also has links with the National Occupational
Standards in Leadership and
Management for Care Services. See Annexe C for
mapping.
Essential
requirements
This unit requires formal classroom delivery
incorporating theoretical
concepts, research findings, evidence from
documentation, policy and legislation. Learners will need to work
with a wide
range of case studies that illustrate abuse scenarios. Consideration will need
to be given to
the concepts of risk, harm, abuse and intervention strategies.
Due
to the sensitive subject matter in this
unit, tutors must ensure learners have
access to support systems outside of the classroom.
Employer
engagement
and vocational contexts
Due
to the sensitive nature of this unit, any reference to authentic
vocational
contexts should be used with respect for the anonymity of individuals involved,
and
acknowledgement of the need for confidentiality. It is suggested that practitioners
from various health and
social care settings contribute to formal classroom
delivery and that learners work in small groups to
explore the often difficult
emotive content.

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Communication in Health and Social Care

September 13,
2016
**

Uncategorized
Pearson
BTEC Level 4/5 HNC/D Diploma Health and Social Care – Unit 7 : Communication in Health and Social Care
Unit
Description
Communication In Health And Social Care
This is solution of communication in health social care
assignment, divided in three essays based on role of communication and method to improve communications.
Get
Assignment help for this assignment at hndassignmenthelp@gmail.com
Communication In Health And Social
Care
Introduction
Communication In Health And Social Care
Communication is the most important tool
necessary in all human endeavours and health and social care needs the best of communication since it is
attached to someone's life. Doctors, nurses, assistants, clinicians, and all their team member need to
embrace the idea of communication as being more important than position or ego or hatred or carelessness. It
is the chief important thing in health and social care and there is not option to avoid it or even letting it
loose. This essay focuses on some aspects of importance of communication in health and social
care.
Communication In Health And Social Care
Essay Section 1 (Case study and Video)
Dealing with
inappropriate interpersonal communication between individuals
Interpersonal skills are necessary to learn in
healthcare because when the doctor understands their own and the listener's interpersonal skills, they
will be able to deal with various tasks and especially with people. In healthcare, usually the doctor is at
command and asks questions to the patient or to their family, and the interaction is usually a simple one.
However, it is important to understand the hidden message behind the doctor's question and try and find
out the reason for asking certain question. This is critical to the patient or their family to understand. In
dealing with people with inappropriate interpersonal communication skills is to ask more questions to get to
the real meaning behind their intention. On asking questions, the listener would come to know the real fact
behind the message and learn to understand the problem better, which in turn will help him to take related
action to solve the problem. If this does not give fruitful answer, then it is better to observe the person
sending the message, look at his actions and gestures, the confidence in his message, and try and gauge the
intention behind the message. People usually tend to like other people who are like them, look like them,
behave like them, and are similar in their actions and thinking like them (Berscheid and Hatfield, 1969).
Hence it is easier to deal with such people who are similar, but some skills are required to be learned to
interact with people opposite from us.
Strategies to support users of health and social care services with
specific communication needs
In healthcare there are all kinds of people with special communication needs.
Some patients may not be able to speak at all, some may not understand English, some may not be educated to
understand the message, some may be deaf, some may not be in a position to speak and understand anything. For
such people, it is important to be caring, concerned, and be sensitive to such people, especially people with
disabilities. For them, strategies like non-verbal communication, sign language, lip reading, slang
expression, and choice of room or location for a conversation (Stretch, 2007). Such strategies are available
for dealing with patients with special communication needs. Using language to demonstrate things, assisting
them to touch a product to convey a message, explaining details and showing sights that are usually taken for
a specific understanding, and writing messages, etc. are some of the other ways in which the communication can
be carried out with people of special requirements. It is important to understand the specific needs of the
patients first and then try and address their concern with an appropriate language or communication channel.
Since Anna was not able to speak in a clear language, the doctors could have adopted a more simple and sign
language communication style to understand her problem. Doctors and nurses must rather be trained in way that
they have understanding of people in such communication styles to handle multiple patients who are unable to
speak or have a blurred speech. They can also use written communication with Anna with her pointing to yes or
no, thereby communicating the answer to the doctors.
Essay Section 2 (Mentoring case study)
How the
communication process is influenced by values and cultural factors
People are a mixture of different
cultures, different religions, adopting different beliefs, living style, dress codes, language, customs,
behaviours, etc. It is important to understand this difference in the health care sector, because not
understanding this may create and awkward situation which would be embarrassing for the patient to overcome.
The student nurse when comes up for new work, she does not attempt to make a very good impression in her first
visit to the patient. Instead of caring for an ailing patient and giving him a bowl, she insults him by
criticizing him for him having thrown out on the bed, and moreover, she also does not change his clothes and
asks other fellow nurse to do the job for her. This tells that the student nurse is coming from a different
background where she must have learned that caring for a patient does not include changing his clothes or
cleaning his bed. A patient from a different country admitted in another country where the first language is
not recognisable, it may prove difficult for his communication with the doctor. A patient from a different
culture and religion may not be able to understand the doctor's treatment method. So these cross cultural
differences also affect the communication in healthcare.
How legislation, charters and codes of practice
impact on the communication process in health and social care
Communication in healthcare is being governed
by some rules and legislation which needs to be followed. Practices like the confidentiality code of conduct
which does not allow anyone to share the patient details, protects their identity, informs them earlier about
the options available to them for choosing, are useful in protecting and maintaining a healthy information
flow and does not create any issue out of it. There is personal data and sensitive data which is to be shared
with concerned persons only and not with everyone. The sharing of this data is important because
patient's personal information is his personal identity and disclosing it to any unknown source is a
violation of the code. The sharing of sensitive data which includes patients with ethnic backgrounds, sexual
abuse cases, criminal records, etc. has even more stringent regulations to be followed. Thus rules,
legislation, copyright information is necessary in healthcare to safeguard the disclosure of personal and
sensitive information.
Effectiveness of organisational systems and policies in promoting good practice in
communication
Formulating organisational systems to be followed by every staff member in a health care set up
plays a vital role in managing communications practices. In the case, the student nurse came from a background
which was not similar to the hospitals set up. The doctor did a good job by observing the nurse and her acts,
which gave him an idea of how the nurse would eventually treat patients. The doctor did that because of an
organisational set up which needs to be followed by each nurse. The set up involving caring, cleaning, not
reacting for the mess of a patient, and showing concern for the patient by giving them confidence were not
seen to be reflecting in the student nurse. Thus, it requires an organisational set up for communication
issues which helps patients get the right message from the nurses. If there is no system, the nurse would not
know how to react in specific and sensitive situations, and it would spoil the entire reputation of the nurse,
doctor, and the set up. Behavioural conducts are important in healthcare to handle typical cases, but a
special kind of organisational learning is necessary to face the most difficult situations. There needs to be
a proper information strategy being formed and implemented in the hospital, so that each nurse gets the same
message. This strategy must be governed with a governing body to oversee any faults and improve it
periodically. The nurse must undergo an induction program where they are taught the entire scope of work for
themselves and no one must be allowed to start work if they do not pass in such induction program test. The
program is able to induct all nurses with the same and benchmarking activities to be followed by them.
Ways
of improving the communication process in a health and social care setting
In the case presented, the act of
mentoring is a significant factor in determining optimum communication excellence. By observing the student
nurse first, the doctor got an idea of the behaviour of the student and came to know exactly whether the nurse
was right for the set up or not. The process of communication is very crucial in the patient's recovery,
because the patient's condition is very fragile and needs immense care and concern at the right moments.
Collaborative working is one of the best ways that the doctor and nurse can adopt to improve their
communication skills with the patients and with each other to avoid any clashes. It is seen that communication
failures are the leading causes for occurrence of patient harm inadvertently (Leonard et.al, 2004). Working in
collaboration with each other tends to avoid unexpected lack of products or information transfer at the
crucial moment like a surgery, and it also manages to avoid any ambiguities in information. One other way to
improve the communication is to make the communication code of conduct to be followed by everyone and there
should be an inclusion of a heavy penalty if not followed. Closed circuit cameras to be put up to observe the
behaviours and communication of all, so that even in their seniors' absence, the violators would be
caught and punished. The adherence to such policies and conduct is necessary to be followed instead of just
forming them.
Essay Section 3 (ICT Technology)
Use of ICT software packages to support work in health and
social care
The use of software in healthcare is a supportive technology which is meant to improve the health
of the individual and also provide optimum accuracy to doctors for inspecting the situation of patients.
However in 2013, the extensive changes in the IT system and the NHS system, patient's personal records
could be at a risk, because the NHS is trying to include all patient information into a single IT system.
There are increasing pressures on the usage of NHS and IT system, but there are issues in the data safety of
patients' records, especially when there are 1.8 million records stolen in a single year (Doyle, 2013).
Information technology can enhance the time consuming activities of the doctor in studying the patient records
and can save a lot of time for patient treatment. Its use increases the quality of results, safety of results,
accuracy of results which helps in proper diagnosis giving the doctor correct and accurate information to deal
with to take appropriate action. The use of information technology also helps in maintaining proper track
records of nurses and assistants, maintaining their accountability, maintaining patient information. It helps
the smooth flow of information flow between different departments for avoiding errors and also to have
first-hand information to every department and not depend on secondary information passed on verbally. The
technology keeps a complete information track record of the patient including their age, diagnosis, past
medication, report results, radiology images, progress notes, vital signs, allergies, and all other health
related information about the patient. This enables to create a single master data which can be easily managed
and accessed by everyone governing the patient. However, there is a fear of the theft of information also in
such cases, and for that the access of it needs to be limited to the team looking after the patient and not
anyone else.
Benefits of using ICT in health and social care for users of services, care workers and care
organisations.
One of the software for medical examination is the radiology machine which directly sends and
saves the images and reports to the patient's ID. When the patient finishes getting examined by a
radiologist, the report which is generated is directly sent to the patient ID saved in the computer and it
saves all images, all results, and all information data of the patient in it. Moreover, the same master data
created can be used to send to the consulting doctor immediately and the doctor can access the same within
minutes after the report is generated. Only once the information needs to be filled in, and after filling it
all the diagnosis and all possible causes comes up automatically with the most influenced being on the top.
Such software makes the job of the radiologist very easier and also for the consulting doctor. There are other
software like Clinical decision support system (CDSS), Picture archiving and support system (PACS), Electronic
materials management (EMM), Radio frequency identification (RDI). Automated dispensing machines (ADM), etc.
which equally provide multiple benefits to doctors, and officers. Care workers get a support system which
enhances their efficiency and effectiveness in working, along with ease of operations. They do not have to
re-enter new records every time for a patient, but can always use the system software to track the progress of
the patient and taken necessary information (Healthit.gov, 2014). The organization as a whole does benefit in
improving its overall efficiency of the staff and maintaining the patient record for a lifelong basis to
access it easily and readily and getting all basic information immediately without any hassle. This maintains
a good relationship between the health and social care organization and the patients.
Legal considerations in
the use of ICT impact on health and social care
Legal considerations play a leading role in its effects in
the health and social care sector. Every technology needs permission to be used by the government and where it
is to be used. Using it in hospitals needs special approval since it is a sensitive place with millions of
records of patients to be handled. If there is a ban in using certain technology in a country, it cannot be
used in the hospital, and thus the benefits that could have been derived from that instrument do not accrue to
the hospital. If there is a restriction in importing certain software. It may not be able to use the software
at all. This could have serious impacts on the health care sector. The unavailability of advanced technology
may reduce the efficiency of the staff, which in turn may not produce better results for patients care, and
this may increase the time for the patients' recovery. This also create more financial burden on the
patient, and draining of energy, time and money on the hospitals part. Though the advanced technology may have
many advantages, it also has some disadvantages. It may be very expensive to build and may be very complex in
its nature of operating. Workers using it may have to undergo substantial training in learning the new
operation. The Health and Safety Act 1974 indicts that all manufacturers of products being used at a hospital
will need to be safe and give reasonable support in its assigned scope. The ICT technology manufacturers will
need to be careful in designing nay products as they are legally bound by their professional responsibility.
The Data protection act 1998 may help the healthcare industry in conserving the information of the patients
and not share it with anyone with prior permission from the patient itself. The Computer misuse act 1990 may
penalise severely anyone who tries to misuse the computer to which the patient machines are attached and
constantly measures their blood pressure. This may prevent anyone from misusing it for personal gain, and if
found to be using it where not required, a heavy penalty may be enforced on the person. Thus with benefits,
the information technology also has its problems which may roll over to the patient and affect him. In spite
of this, it is better to be more efficient and effective with its use rather than depend on humans alone. If
properly handled with appropriate governance, it may prove to be profitable for all.
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james marks
London
Erstellt am Sonntag,  9. Oktober 2016 12:19

Communication in Health and Social Care

September 13,
2016
**

Uncategorized
Pearson
BTEC Level 4/5 HNC/D Diploma Health and Social Care – Unit 7 : Communication in Health and Social Care
Unit
Description
Communication In Health And Social Care
This is solution of communication in health social care
assignment, divided in three essays based on role of communication and method to improve communications.
Get
Assignment help for this assignment at hndassignmenthelp@gmail.com
Communication In Health And Social
Care
Introduction
Communication In Health And Social Care
Communication is the most important tool
necessary in all human endeavours and health and social care needs the best of communication since it is
attached to someone's life. Doctors, nurses, assistants, clinicians, and all their team member need to
embrace the idea of communication as being more important than position or ego or hatred or carelessness. It
is the chief important thing in health and social care and there is not option to avoid it or even letting it
loose. This essay focuses on some aspects of importance of communication in health and social
care.
Communication In Health And Social Care
Essay Section 1 (Case study and Video)
Dealing with
inappropriate interpersonal communication between individuals
Interpersonal skills are necessary to learn in
healthcare because when the doctor understands their own and the listener's interpersonal skills, they
will be able to deal with various tasks and especially with people. In healthcare, usually the doctor is at
command and asks questions to the patient or to their family, and the interaction is usually a simple one.
However, it is important to understand the hidden message behind the doctor's question and try and find
out the reason for asking certain question. This is critical to the patient or their family to understand. In
dealing with people with inappropriate interpersonal communication skills is to ask more questions to get to
the real meaning behind their intention. On asking questions, the listener would come to know the real fact
behind the message and learn to understand the problem better, which in turn will help him to take related
action to solve the problem. If this does not give fruitful answer, then it is better to observe the person
sending the message, look at his actions and gestures, the confidence in his message, and try and gauge the
intention behind the message. People usually tend to like other people who are like them, look like them,
behave like them, and are similar in their actions and thinking like them (Berscheid and Hatfield, 1969).
Hence it is easier to deal with such people who are similar, but some skills are required to be learned to
interact with people opposite from us.
Strategies to support users of health and social care services with
specific communication needs
In healthcare there are all kinds of people with special communication needs.
Some patients may not be able to speak at all, some may not understand English, some may not be educated to
understand the message, some may be deaf, some may not be in a position to speak and understand anything. For
such people, it is important to be caring, concerned, and be sensitive to such people, especially people with
disabilities. For them, strategies like non-verbal communication, sign language, lip reading, slang
expression, and choice of room or location for a conversation (Stretch, 2007). Such strategies are available
for dealing with patients with special communication needs. Using language to demonstrate things, assisting
them to touch a product to convey a message, explaining details and showing sights that are usually taken for
a specific understanding, and writing messages, etc. are some of the other ways in which the communication can
be carried out with people of special requirements. It is important to understand the specific needs of the
patients first and then try and address their concern with an appropriate language or communication channel.
Since Anna was not able to speak in a clear language, the doctors could have adopted a more simple and sign
language communication style to understand her problem. Doctors and nurses must rather be trained in way that
they have understanding of people in such communication styles to handle multiple patients who are unable to
speak or have a blurred speech. They can also use written communication with Anna with her pointing to yes or
no, thereby communicating the answer to the doctors.
Essay Section 2 (Mentoring case study)
How the
communication process is influenced by values and cultural factors
People are a mixture of different
cultures, different religions, adopting different beliefs, living style, dress codes, language, customs,
behaviours, etc. It is important to understand this difference in the health care sector, because not
understanding this may create and awkward situation which would be embarrassing for the patient to overcome.
The student nurse when comes up for new work, she does not attempt to make a very good impression in her first
visit to the patient. Instead of caring for an ailing patient and giving him a bowl, she insults him by
criticizing him for him having thrown out on the bed, and moreover, she also does not change his clothes and
asks other fellow nurse to do the job for her. This tells that the student nurse is coming from a different
background where she must have learned that caring for a patient does not include changing his clothes or
cleaning his bed. A patient from a different country admitted in another country where the first language is
not recognisable, it may prove difficult for his communication with the doctor. A patient from a different
culture and religion may not be able to understand the doctor's treatment method. So these cross cultural
differences also affect the communication in healthcare.
How legislation, charters and codes of practice
impact on the communication process in health and social care
Communication in healthcare is being governed
by some rules and legislation which needs to be followed. Practices like the confidentiality code of conduct
which does not allow anyone to share the patient details, protects their identity, informs them earlier about
the options available to them for choosing, are useful in protecting and maintaining a healthy information
flow and does not create any issue out of it. There is personal data and sensitive data which is to be shared
with concerned persons only and not with everyone. The sharing of this data is important because
patient's personal information is his personal identity and disclosing it to any unknown source is a
violation of the code. The sharing of sensitive data which includes patients with ethnic backgrounds, sexual
abuse cases, criminal records, etc. has even more stringent regulations to be followed. Thus rules,
legislation, copyright information is necessary in healthcare to safeguard the disclosure of personal and
sensitive information.
Effectiveness of organisational systems and policies in promoting good practice in
communication
Formulating organisational systems to be followed by every staff member in a health care set up
plays a vital role in managing communications practices. In the case, the student nurse came from a background
which was not similar to the hospitals set up. The doctor did a good job by observing the nurse and her acts,
which gave him an idea of how the nurse would eventually treat patients. The doctor did that because of an
organisational set up which needs to be followed by each nurse. The set up involving caring, cleaning, not
reacting for the mess of a patient, and showing concern for the patient by giving them confidence were not
seen to be reflecting in the student nurse. Thus, it requires an organisational set up for communication
issues which helps patients get the right message from the nurses. If there is no system, the nurse would not
know how to react in specific and sensitive situations, and it would spoil the entire reputation of the nurse,
doctor, and the set up. Behavioural conducts are important in healthcare to handle typical cases, but a
special kind of organisational learning is necessary to face the most difficult situations. There needs to be
a proper information strategy being formed and implemented in the hospital, so that each nurse gets the same
message. This strategy must be governed with a governing body to oversee any faults and improve it
periodically. The nurse must undergo an induction program where they are taught the entire scope of work for
themselves and no one must be allowed to start work if they do not pass in such induction program test. The
program is able to induct all nurses with the same and benchmarking activities to be followed by them.
Ways
of improving the communication process in a health and social care setting
In the case presented, the act of
mentoring is a significant factor in determining optimum communication excellence. By observing the student
nurse first, the doctor got an idea of the behaviour of the student and came to know exactly whether the nurse
was right for the set up or not. The process of communication is very crucial in the patient's recovery,
because the patient's condition is very fragile and needs immense care and concern at the right moments.
Collaborative working is one of the best ways that the doctor and nurse can adopt to improve their
communication skills with the patients and with each other to avoid any clashes. It is seen that communication
failures are the leading causes for occurrence of patient harm inadvertently (Leonard et.al, 2004). Working in
collaboration with each other tends to avoid unexpected lack of products or information transfer at the
crucial moment like a surgery, and it also manages to avoid any ambiguities in information. One other way to
improve the communication is to make the communication code of conduct to be followed by everyone and there
should be an inclusion of a heavy penalty if not followed. Closed circuit cameras to be put up to observe the
behaviours and communication of all, so that even in their seniors' absence, the violators would be
caught and punished. The adherence to such policies and conduct is necessary to be followed instead of just
forming them.
Essay Section 3 (ICT Technology)
Use of ICT software packages to support work in health and
social care
The use of software in healthcare is a supportive technology which is meant to improve the health
of the individual and also provide optimum accuracy to doctors for inspecting the situation of patients.
However in 2013, the extensive changes in the IT system and the NHS system, patient's personal records
could be at a risk, because the NHS is trying to include all patient information into a single IT system.
There are increasing pressures on the usage of NHS and IT system, but there are issues in the data safety of
patients' records, especially when there are 1.8 million records stolen in a single year (Doyle, 2013).
Information technology can enhance the time consuming activities of the doctor in studying the patient records
and can save a lot of time for patient treatment. Its use increases the quality of results, safety of results,
accuracy of results which helps in proper diagnosis giving the doctor correct and accurate information to deal
with to take appropriate action. The use of information technology also helps in maintaining proper track
records of nurses and assistants, maintaining their accountability, maintaining patient information. It helps
the smooth flow of information flow between different departments for avoiding errors and also to have
first-hand information to every department and not depend on secondary information passed on verbally. The
technology keeps a complete information track record of the patient including their age, diagnosis, past
medication, report results, radiology images, progress notes, vital signs, allergies, and all other health
related information about the patient. This enables to create a single master data which can be easily managed
and accessed by everyone governing the patient. However, there is a fear of the theft of information also in
such cases, and for that the access of it needs to be limited to the team looking after the patient and not
anyone else.
Benefits of using ICT in health and social care for users of services, care workers and care
organisations.
One of the software for medical examination is the radiology machine which directly sends and
saves the images and reports to the patient's ID. When the patient finishes getting examined by a
radiologist, the report which is generated is directly sent to the patient ID saved in the computer and it
saves all images, all results, and all information data of the patient in it. Moreover, the same master data
created can be used to send to the consulting doctor immediately and the doctor can access the same within
minutes after the report is generated. Only once the information needs to be filled in, and after filling it
all the diagnosis and all possible causes comes up automatically with the most influenced being on the top.
Such software makes the job of the radiologist very easier and also for the consulting doctor. There are other
software like Clinical decision support system (CDSS), Picture archiving and support system (PACS), Electronic
materials management (EMM), Radio frequency identification (RDI). Automated dispensing machines (ADM), etc.
which equally provide multiple benefits to doctors, and officers. Care workers get a support system which
enhances their efficiency and effectiveness in working, along with ease of operations. They do not have to
re-enter new records every time for a patient, but can always use the system software to track the progress of
the patient and taken necessary information (Healthit.gov, 2014). The organization as a whole does benefit in
improving its overall efficiency of the staff and maintaining the patient record for a lifelong basis to
access it easily and readily and getting all basic information immediately without any hassle. This maintains
a good relationship between the health and social care organization and the patients.
Legal considerations in
the use of ICT impact on health and social care
Legal considerations play a leading role in its effects in
the health and social care sector. Every technology needs permission to be used by the government and where it
is to be used. Using it in hospitals needs special approval since it is a sensitive place with millions of
records of patients to be handled. If there is a ban in using certain technology in a country, it cannot be
used in the hospital, and thus the benefits that could have been derived from that instrument do not accrue to
the hospital. If there is a restriction in importing certain software. It may not be able to use the software
at all. This could have serious impacts on the health care sector. The unavailability of advanced technology
may reduce the efficiency of the staff, which in turn may not produce better results for patients care, and
this may increase the time for the patients' recovery. This also create more financial burden on the
patient, and draining of energy, time and money on the hospitals part. Though the advanced technology may have
many advantages, it also has some disadvantages. It may be very expensive to build and may be very complex in
its nature of operating. Workers using it may have to undergo substantial training in learning the new
operation. The Health and Safety Act 1974 indicts that all manufacturers of products being used at a hospital
will need to be safe and give reasonable support in its assigned scope. The ICT technology manufacturers will
need to be careful in designing nay products as they are legally bound by their professional responsibility.
The Data protection act 1998 may help the healthcare industry in conserving the information of the patients
and not share it with anyone with prior permission from the patient itself. The Computer misuse act 1990 may
penalise severely anyone who tries to misuse the computer to which the patient machines are attached and
constantly measures their blood pressure. This may prevent anyone from misusing it for personal gain, and if
found to be using it where not required, a heavy penalty may be enforced on the person. Thus with benefits,
the information technology also has its problems which may roll over to the patient and affect him. In spite
of this, it is better to be more efficient and effective with its use rather than depend on humans alone. If
properly handled with appropriate governance, it may prove to be profitable for all.
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Unit 8 The Sociological Context of Health and Social
Care

**


Uncategorized
Unit 8: The
Sociological Context of Health
and Social Care
Unit code: F/601/1593
QCF level: 4
Credit
value: 15

• Aim
The
aim of this unit is to help learners gain understanding of
sociological
concepts and their application to policy making and care practice in health and
social
care.
• Unit abstract
This
unit enables learners to gain understanding of the nature of
contemporary
society. Learners will explore how society is structured in terms of age,
gender, ethnicity,
social class, family and households. Learners will also
consider the impact of marriage, partnership
formation and relationship
breakdown on health and wellbeing.
The
focus of the unit will be to consider the
impact that social inequalities in
society have on policy-making and care practice in health and social
care.
Learners will examine the factors that contribute to health and wellbeing from
sociological
perspectives and will explore health inequalities. Learners will
develop an understanding of how social
factors influence the provision and
delivery of health and social care services and their role as a key
determinant
affecting health and social care outcomes for individuals.
• Learning outcomes
On successful
completion of this unit a
learner will:
1
Understand
the contemporary nature of society
2

Understand
how social inequalities influence the life chances and health status of
individuals
3
Understand
sociological concepts and theory in relation to contemporary social and health
issues.




BH023333 – Edexcel
BTEC Levels 4 and 5 Higher Nationals specification in Health and Social
Care
– 37
Issue 1 – May 2010 ©
Edexcel Limited 2010



UNIT 8: THE SOCIOLOGICALCONTEXT OF
HEALTH AND SOCIAL CARE


1
Understand the contemporary nature of society
Political and
economic
constructs: systems of stratification (age, gender,
ethnicity, social class, households, partnership
formation and
relationship breakdown)
Social constructs:
family and households; community; education; work;
unemployment; leisure
Societal change:
demographic (population profiles, national, regional); economic
(wealth, technological
development)
Cultural values and
beliefs: related to diversity; ethnicity; religious
belief;
distribution of income and wealth
Implications
for health and social care sector: services;
resources; access
2
Understand how social inequalities
influence the life chances and health status of
individuals
Sources of data:
the census; birth and death registrations; population estimates and
projections;
population locations
Sociological
perspectives:
conflict and consensus theories; social
construct theories
Inequalities in
health and social care: biological factors (heredity);
individual needs;
access issues; health and social care outcomes
Health status:
holistic consideration of health and wellbeing
status; physical eg immune status;
mental health; emotional health; social health eg friendship networks,
mobility
Life chances:
education opportunity; housing; social networks; employment; affluence;
lifestyle
choices; risks eg accidents, deviant behaviours; access to support
3 Understand
sociological
concepts and theory in relation to contemporary social and health
issues
Sociological
definitions
of:
health; illness; disability
Social
issues and problems in contemporary society: population change
eg
proportion of working age, population mobility, pensions, changing
care needs and expectations; work eg
stress, changing nature of work,
unemployment, distribution of wealth; technological advances eg in
therapies,
assistive technologies, expectations; lifestyle choices eg leisure, activity,
substance misuse;
the role of politics, media and public opinion in shaping the
health and social care
agenda
Social
inequalities in contemporary society: life chances; physical
environment eg housing,
transport, urban versus rural, employment,
pollution; choice and access to services eg education, social
care, health
care; resources eg income, benefits, time; the ability of services to
compensate for biological
factors influencing health and wellbeing



38 BH023333
– Edexcel BTEC Levels 4 and 5 Higher Nationals
specification in Health and
Social Care

Issue 1 – May 2010 © Edexcel Limited 2010




UNIT 8: THE SOCIOLOGICALCONTEXT OF HEALTH AND SOCIAL CARE


Learning outcomes and assessment criteria


Learning outcomes Assessment criteria
for pass
On successful
completion of The learner can:
this
unit a learner
will:

LO1 Understand the 1.1 explain how political, social and
economic
constructs
contemporary nature of can be used to categorise society
society 1.2 review current trends
in societal
change, including how

these might shape social
expectations
1.3 discuss the
influence of cultural
values and beliefs in
society
1.4 evaluate the implications of
societal
change for the
health and social care sector

LO2 Understand how
social 2.1 use data to
explain inequalities
which exist in health and
inequalities influence the life social care
chances
and
health status of 2.2 analyse social inequalities from
a
sociological
individuals
perspective

2.3 analyse how inequalities which exist
in
health and social
care can impact on an individual's
health status and
life
chances

LO3 Understand
sociological 3.1 apply sociological concepts and
theory to
definitions of
concepts and theory in health and wellbeing
relation to contemporary 3.2 use data to
explain how social and
health issues are
social and health issues.
socially
constructed

3.3 explain the possible implications of
social and health
issues for health
and social care
service providers
3.4 analyse social and health issues in
terms of their
impact
on the health and wellbeing of
individuals in society.




BH023333 –
Edexcel
BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care
– 39
Issue 1 –
May 2010 ©
Edexcel Limited 2010



UNIT 8: THE SOCIOLOGICALCONTEXT OF HEALTH AND SOCIAL
CARE


Guidance

Links
This unit has links
with, for example:
• Unit
2: Principles of Health
and Social Care Practice
• Unit
7: Social Policy
• Unit
17: Community Development
Work.
This
unit also has links with the National Occupational Standards in Health and
Social Care. See
Annexe B for mapping.
This unit also has links with the National Occupational
Standards in Leadership and
Management for Care Services. See Annexe C
for mapping.
Essential
requirements
There
are no specific
requirements for this unit, but an appropriate selection of books
and journals is strongly recommended. In
particular, the following resource is
critical reading for sociological study at this level:
Haralambos
M
and Holborn M – Sociology:
Themes and Perspectives (Collins, 2008) ISBN 9780007245956
Employer
engagement
and vocational contexts
Input
from specialists, for example community or social workers, would
be beneficial
to the delivery of this unit.




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UNIT 9: EMPOWERING USERS OF HEALTH AND SOCIAL CARE SERVICES

January 3, 2016

HND Assignment
Help
UNIT 9: EMPOWERING USERS OF HEALTH AND SOCIAL CARE SERVICES

**

Unit
9: Empowering Users of Health and
Social Care Services
Unit code: D/601/1598
QCF level: 4

Credit value: 15


• Aim

The aim of this unit is to enable learners to explore how to
empower individuals using health and social care services in order to maximise their independence.


• Unit abstract

It is essential for all health and social care professionals to understand that the
service they deliver enables individuals to participate in the decisions that are made about their lives.


First, learners will explore how legislation and the sector skills standards regarding the design and review
of services promote independence, which in turn is captured within organisational policies and procedures.
Second, learners will investigate factors that can affect participation, independence and choice, including
systems for assessing and minimising risk. Finally, learners will investigate the administration of medicine
and the effectiveness of policies and procedures for administering medication in achieving the best possible
outcomes for users of services. Learners will study legislation and factors that affect the care that is
received. Learners will also examine strategies to promote the best possible outcomes for individual users of
services.

• Learning outcomes

On successful completion of this unit a learner will:


• Understand how the design and review of services promotes and maximises the rights of users of health
and social care services

• Understand how to promote the participation and independence of users of
health and social care services

• Understand the responsibility of managing and monitoring risks in
health and social care settings

• Understand how good practice in the administration of medicine is
essential for users of health and social care services.











BH023333 – Edexcel
BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care – 41
Issue 1 – May 2010 ©
Edexcel Limited 2010


UNIT 9: EMPOWERING USERS OF HEALTH AND SOCIAL CARE SERVICES





• Understand how the design and review of services promotes and maximises the rights of users of health
and social care services

Legislation and sector skills standards: current legislation and sector skills
standards that are relevant to promoting the rights of individuals; inspection processes, powers, duties,
responsibilities, accountabilities, entitlements; organisations: providing services for vulnerable people


Factors: policies, procedures; staffing eg staffing levels, shift patterns, continuing professional
development; individual eg level of dependence, changing health status

Communication: methods to overcome
differences in communication eg second language, disability; recording information for continuous improvement
eg best outcome for users of services, feedback, complaints, comments, inspection, recommendations for
improvement

• Understand how to promote the participation and independence of users of health and social
care services

Factors affecting independence and choice: dependence, independence, choice, constraints,
empowerment; physical, social, emotional, intellectual factors; changing needs, access to information,
participation in decision making

Organisational systems: ensuring performance of workers, sources of
information for individuals, empowering individuals

Considerations: possible tensions eg safety versus
independence, rights responsibilities; individuals, others

• Understand the responsibility of managing
and monitoring risks in health and social care settings

Risks: from harm; from abuse; from failure to
protect

Effective management of risks: relevant legislation; acceptable and unacceptable risks; protection
from unacceptable risk; national service standards; assessing and recording risk, complaints procedures;
leadership style, whistleblowing policy


• Understand how good practice in the administration of
medication is essential for users of health and social care services

Handling of medication: ordering and
maintaining, administration, storage, recording, disposal

National standards: current standards and
legislation; codes of practice and policies; national inquiries eg the Shipman inquiry; ethical issues;
service user choice; acceptable risk; standard for medication















42 BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care

Issue 1 – May 2010 © Edexcel Limited 2010


UNIT 9: EMPOWERING USERS OF HEALTH AND SOCIAL CARE
SERVICES




Learning outcomes and assessment criteria

Learning outcomes Assessment criteria
for pass
On successful completion of The learner can:
this unit a learner will:


LO1 Understand how the design 1.1 explain how current legislation and sector skills
and review of
services standards influence organisational policies and practices
promotes and maximises the for
promoting and maximising the rights of users of
rights of users of health and health and social care
services
social care services 1.2 analyse factors that may affect the achievement of


promoting and maximising the rights of users of health
and social care services

1.3 analyse how communication between care workers and
individuals contribute to promoting and
maximising the
rights of users of health and social care services

LO2 Understand
how to promote 2.1 explain factors that may contribute to loss of
the participation and
independence, non-participation and social exclusion for
independence of users of vulnerable people

health and social care 2.2 analyse how organisational systems and processes are
services

managed to promote participation and independence of

users of health and social care
services
2.3 analyse the tensions that arise when balancing the
rights of the individual
to independence and choice
against the care provider's duty to protect

LO3
Understand the responsibility 3.1 use a case study from a health or social care setting to
of managing
and monitoring identify the extent to which individuals are at risk of
risks in health and social
harm
care settings 3.2 analyse the effectiveness of policies, procedures and


managerial approach within a health or social care
setting for promoting the management of risks


LO4 Understand how good 4.1 review current legislation, codes of practice and policy

practice in the administration that apply to the handling of medication
of medication is essential
for 4.2 evaluate the effectiveness of policies and procedures
users of health and social

within a health and social care setting for administering
care services.
medication.


















BH023333 – Edexcel BTEC Levels 4 and 5
Higher Nationals specification in Health and Social Care – 43
Issue 1 – May 2010 © Edexcel Limited
2010


UNIT 9: EMPOWERING USERS OF HEALTH AND SOCIAL CARE SERVICES




Guidance




Links

This unit has links with, for example:

• Unit 1: Communicating in Health and Social Care
Organisations

• Unit 10: Safeguarding in Health and Social Care

• Unit 21: Supporting Significant
Life Events.

This unit also has links with the National Occupational Standards in Health and Social Care.
See Annexe B for mapping.

This unit also has links with the National Occupational Standards in Leadership
and Management for Care Services. See Annexe C for mapping.

Essential requirements

Learners will
require access to legislation and policy documents particularly in relation to risk assessments and the
administration of medication within health and social care settings.

Employer engagement and vocational
contexts

Learners' experiences from the workplace could be drawn out through class discussion and may
be usefully facilitated by exploration of vocational case studies, particularly in relation to organisational
processes. Care should always be taken to protect the confidentiality of individuals.
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